Goods may be returned within 30 days from the date of delivery by prior arrangement with the Seller. Acceptance of returns is at the Seller's sole discretion. A 15% handling charge applies to all returned Goods. Any additional costs incurred by the Seller, such as collection costs, will be charged to the Buyer.

Complaints & Claims
Any claims for damages to Goods or shortages must be submitted in writing within three working days of collection or delivery.

Claims regarding defects in quality, nature, or condition must be received in writing within three working days of delivery.

If a claim is made within the specified time, the Seller will, if possible, remedy the issue by making up the shortage or replacing the defective Goods. If this is not possible, the Seller may offer a credit to the Buyer for the affected Goods. This remedy is provided without an admission of liability by the Seller.

The Seller does not provide any warranty regarding the quality or fitness for a particular purpose of the Goods unless expressly stated in writing.
The Seller's liability for any claim related to the Goods supplied shall not exceed the invoice price of the specific item in question. The Seller shall not be liable for any consequential or indirect losses incurred by the Buyer or any third party.
 

The estimated delivery time for your cladding product is 3-4 weeks, although it may extend to 7 weeks. We will provide regular updates on your order's progress.

The shipping cost for a double-sized pallet is €170

Delivery will occur within a timeframe mutually agreed upon by both parties. The Seller will make every reasonable effort to meet the agreed delivery period. If delivery is delayed, the Seller will inform the Buyer promptly. The Buyer may cancel the order if the delay exceeds 49 days unless otherwise agreed