Quotations & Orders
All quotations, acceptances, undertakings, or transactions are subject to these terms and conditions. Any additional or different terms proposed by the Buyer shall not amend or modify these terms and conditions unless explicitly agreed in writing by the Seller. The Buyer agrees to these terms and conditions upon placing any order for Goods.

Orders are only binding on the Seller once accepted in writing by the Seller.

All prices quoted are exclusive of Value Added Tax (VAT), where applicable.

Price
The Seller reserves the right to adjust its prices without notice. However, any price changes will not apply to orders already confirmed unless agreed in writing with the Buyer.
Delivery
Delivery will occur within a timeframe mutually agreed upon by both parties. The Seller will make every reasonable effort to meet the agreed delivery period. If delivery is delayed, the Seller will inform the Buyer promptly. The Buyer may cancel the order if the delay exceeds 30 days unless otherwise agreed.

The Seller may deliver the Goods in instalments. Each instalment shall be treated as a separate contract. Failure to deliver one instalment does not entitle the Buyer to cancel any other instalments.

If the Buyer fails to make payment on the due date, the Seller reserves the right to suspend further deliveries or terminate the contract without prejudice to any claims.

The Seller shall not be liable for any loss or damage caused by circumstances beyond its control, such as strikes, natural disasters, or transportation issues. If such events occur, the Seller will inform the Buyer as soon as possible.

Once the Buyer has accepted the delivery, the Buyer cannot withhold or delay payment for any part of the Goods.

Requests for proof of delivery must be submitted in writing within 60 days of the invoice date.

Complaints & Claims
Any claims for damages to Goods or shortages must be submitted in writing within three working days of collection or delivery.

Claims regarding defects in quality, nature, or condition must be received in writing within three working days of delivery.

If a claim is made within the specified time, the Seller will, if possible, remedy the issue by making up the shortage or replacing the defective Goods. If this is not possible, the Seller may offer a credit to the Buyer for the affected Goods. This remedy is provided without an admission of liability by the Seller.

The Seller does not provide any warranty regarding the quality or fitness for a particular purpose of the Goods unless expressly stated in writing.

The Seller's liability for any claim related to the Goods supplied shall not exceed the invoice price of the specific item in question. The Seller shall not be liable for any consequential or indirect losses incurred by the Buyer or any third party.

Claims relating to pricing or discount errors must be submitted in writing within 30 days of the invoice date.

Goods may be returned within 30 days from the date of delivery by prior arrangement with the Seller. Acceptance of returns is at the Seller's sole discretion. A 15% handling charge applies to all returned Goods. Any additional costs incurred by the Seller, such as collection costs, will be charged to the Buyer.

Retention of Title
Ownership of the Goods remains with the Seller until all payments due by the Buyer, whether for specific Goods or otherwise, have been made in full.

If the Buyer fails to pay in full, the Seller reserves the right to repossess the Goods. The Buyer grants the Seller, its representatives, or agents, an irrevocable license to enter the Buyer’s premises to recover such Goods. This right is binding on the Buyer and any receiver, liquidator, examiner, or other person appointed by the courts.

Payment
Payment for Goods shall be made on or before the due date as agreed with the Seller.

Interest will be charged on all overdue amounts at a rate of 2% per month. This interest will apply even if the Seller continues to supply Goods to the Buyer on credit.

The Seller reserves the right to recover all costs incurred in collecting overdue payments, including debt collection fees, solicitor fees, and court costs.